Notifications

The system can use Simple Network Management Protocol (SNMP) traps, syslog messages, and Call Home emails to notify you and the support center when significant events are detected. Any combination of these notification methods can be used simultaneously. Notifications are normally sent immediately after an event is raised. However, there are some events that might occur because of active service actions. If a recommended service action is active, these events are notified only if they are still unfixed when the service action completes.

Each event that the system detects is assigned an event type of Alert or Messages. When you configure notifications, you specify where the notifications should be sent and which notification types are sent to that recipient.

Table 1 describes the levels of event notifications.

Table 1. Notification levels
Notification level	Description
Error	Error notification is sent to indicate a problem that must be corrected as soon as possible. This notification indicates a serious problem with the system. For example, the event that is being reported could indicate a loss of redundancy in the system, and it is possible that another failure could result in loss of access to data. The most typical reason that this type of notification is sent is because of a hardware failure, but some configuration errors or fabric errors also are included in this notification level. Error notifications can be configured to be sent as a call home message to your support center.
Warning	A warning notification is sent to indicate a problem or unexpected condition with the system. Always immediately investigate this type of notification to determine the effect that it might have on your operation, and make any necessary corrections. A warning notification does not require any replacement parts and therefore should not require involvement from your support center. The allocation of notification type Warning does not imply that the event is less serious than one that has notification level Error.
Information	An informational notification is sent to indicate that an expected event has occurred: for example, a FlashCopy® operation has completed. No remedial action is required when these notifications are sent.

Table 2. Event types
Event type	Description
Alerts	An Alert is sent to indicate a problem that you need to investigate and resolve immediately. These event types can indicate a serious problem with the system, such as a hardware failure or a unexpected condition that requires resolution.
Messages	A message is an informational event that shows status of operations that are running on the system.